Sunday 15 October 2023

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AI Chatbots: The Rise of Synthetic Friends

In recent news, there has been an influx of AI tools, developments, and controversies flooding my inbox. One particular trend that caught my attention is the increasing investment in AI chatbots that pretend to be someone else. Meta, led by CEO Mark Zuckerberg, has expanded its roster of AI characters on popular platforms such as Facebook, Instagram, Messenger, and WhatsApp. These characters are based on real-life celebrities, athletes, and artists, bringing a new level of interaction for Meta’s 3 billion users.

While Meta claims that these AI characters are meant to enhance connections with friends and family, it’s clear that there is a financial motive behind this innovation. Tech companies like Meta, OpenAI, Microsoft, and Google are in a fierce competition to capitalize on this trend, as increased engagement on their platforms translates to more ad revenue.

Character.ai, a two-year-old startup, has also tapped into this market by allowing users to interact with chatbots based on famous people and fictional characters. With a reported valuation of $5 billion to $6 billion, Character.ai is one of the most visited AI sites. Their latest feature, Character Group Chat, enables users to chat with multiple AI characters simultaneously, making conversations more dynamic and entertaining.

However, the use of famous personalities in promoting AI chatbots raises ethical concerns. Actor Tom Hanks recently warned his followers about a dental ad that used his likeness without his consent, shedding light on the legal implications of using AI avatars. The entertainment industry is grappling with these challenges, as AI and deepfake technologies allow anyone to recreate themselves at any age. Intellectual property rights are being questioned, prompting discussions among guilds, agencies, and legal firms on how to regulate the use of celebrities’ faces and voices.

In the realm of AI advancements, OpenAI’s ChatGPT has introduced new voice and image capabilities for its paying users. For $20 per month, users can engage in voice conversations with ChatGPT, making interactions more dynamic and immersive. This technology allows users to snap a picture of a landmark or their refrigerator, initiating a live conversation about the subject or helping with tasks such as recipe suggestions and math problems. However, the experience of talking to ChatGPT can still be somewhat robotic, with occasional lags and connection issues.

Another intriguing development is the emergence of “synthetic humans” created by a company called Fantasy. These synthetic humans, employed by major companies like Ford, Google, LG, and Spotify, assist in understanding audiences, brainstorming product ideas, and generating creative concepts. Fantasy utilizes machine learning technology, similar to what powers AI chatbots, to create these synthetic humans. These AI agents are equipped with characteristics gathered from real people, allowing them to engage in meaningful conversations and provide insights into a client’s offerings.

Some companies, like BP, have experimented with hybrid focus groups comprising both real people and synthetic humans. The synthetic humans have proven to be tireless and flexible in their responses, providing valuable input that may be challenging to obtain from human participants alone. However, training AI characters to perform at such a level is a complex task that requires extensive research and development.

As AI continues to evolve, the possibility of AI chatbots conversing amongst themselves becomes increasingly feasible. The vision of a fully autonomous AI ecosystem is not without its challenges, and creating AI characters that can seamlessly interact with each other is a formidable feat. Michael Bernstein, an associate professor at Stanford University, highlights the difficulties in training AI models for such purposes, emphasizing the need for continued innovation in this field.

In conclusion, AI chatbots impersonating famous personalities are becoming a prominent trend in the tech industry. Companies like Meta and Character.ai are capitalizing on this concept, offering users the ability to interact with AI characters based on real-life celebrities and fictional figures. However, the commercialization of these AI avatars raises ethical questions and concerns regarding intellectual property rights. Despite these challenges, AI advancements such as ChatGPT’s voice and image capabilities and the creation of synthetic humans by Fantasy demonstrate the potential for AI to revolutionize various industries.

Editor’s Note

The rise of AI chatbots that mimic famous individuals opens up new possibilities for user engagement and entertainment. However, it also raises important ethical questions regarding consent and intellectual property rights. As these technologies continue to evolve, it becomes crucial to establish regulations and guidelines to protect both celebrities and consumers. AI has the potential to revolutionize numerous sectors, but we must navigate these advancements responsibly and ethically.

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