Sunday, 8 October 2023

Supporting University Administrative Tasks with ChatGPT and Generative AI

In the world of academia, generative artificial intelligence (AI) tools like ChatGPT hold tremendous potential for supporting higher education professionals. However, many individuals still struggle with how to effectively implement these tools. In this five-part series, we aim to explore 100 applications of generative AI in higher education. In the previous parts, we have discussed 25 prompts related to teaching and assessment. Now, let’s delve into the realm of administrative work. Here, you will find 25 examples of how generative AI can assist university staff in their administrative duties. So, let’s get started!

1. **Student email correspondence**: As an academic, you can utilize generative AI to write a warm welcome message for new students. Tailor the message to a first-year course in a specific subject, outlining the assessments, learning outcomes, and stressing the importance of the course to their degree. Additionally, highlight the need for social presence and collaboration within in-class activities.
[Output can be found here.](output_link)

2. **Responding to staff on public forums**: Imagine receiving a correspondence from your academic supervisor that needs a response to be shared with all staff members. Use generative AI to craft a polite, slightly humorous, and highly interested reply. Emphasize your support for artificial intelligence and academic integrity, expressing your interest in the supervisor’s project and willingness to assist.
[Output can be found here.](output_link)

3. **Letter of recommendation**: As a senior university lecturer, you can employ generative AI to write a letter of recommendation for a former student named John Smith. Highlight John’s exceptional social, academic, and professional competence. Write the recommendation in bullet points for easy editing.
[Output can be found here.](output_link)

4. **Job interview preparation**: Need help preparing for an interview for an assistant professor/associate lecturer role at your university? Utilize generative AI to develop a cover letter by referencing the university’s student body, nuances of teaching and learning, values, strategic plan, and selection criteria specific to the role. Make it engaging and humorous in the closing sentence. Additionally, request 10 common questions for this role.
[Output can be found here.](output_link)

5. **Feedback on a resumé or cover letter**: Seek generative AI’s assistance in reviewing a cover letter for a specific job role. Get feedback on whether you have adequately addressed the main responsibilities of the job.
[Output can be found here.](output_link)

6. **Generating writing prompts**: Provide students with a series of writing prompts on decolonizing the curriculum. Offer a mix of easy, medium, and hard prompts to cater to various abilities.
[Output can be found here.](output_link)

7. **Creating reading lists**: Utilize generative AI to develop a reading list on the topic of Indigenous education in Australia over the past decade. Have students analyze the accuracy and validity of the provided reading lists.
[Output can be found here.](output_link)

8. **YouTube summaries**: Make use of generative AI to extract 10 key points from a conference on a specific issue using the YouTube transcript. These summaries can be valuable for future reference and sharing.
[Output can be found here.](output_link)

9. **Developing diverse teams**: Take a list of 20 students and their respective class scores, then use generative AI to create groups for a course that have varied levels of academic performance. This approach promotes diverse teams with balanced capabilities.
[Output can be found here.](output_link)

10. **Supporting special needs students**: Utilize generative AI to review a student’s access and accommodation plan and provide practical guidance on how best to support them. Offer nuanced solutions tailored to their needs.
[Output can be found here.](output_link)

11. **Developing email rules**: Help students develop proper email etiquette when communicating with staff. Create a list of email etiquette rules, including recommendations for tone, formatting, and appropriate language. Transform this list into a post on the Learning Management System (LMS).
[Output can be found here.](output_link)

12. **Training for classroom Peer Assisted Study Support Students (PASS)**: Provide learning materials on universal design and strength-based pedagogical approaches to help PASS students support their peers. Develop a pre- and post-support plan for new PASS tutors.
[Output can be found here.](output_link)

13. **Incorporating technology**: Offer evidence-based strategies that leverage technological tools to enhance teaching and learning practices. Additionally, suggest specific technological tools to implement the recommended strategies.
[Output can be found here.](output_link)

14. **Feedback on student assignments**: Envision generative AI being integrated into your Learning Management System (LMS) to provide feedback to students. This could involve analyzing assignments, such as code in a hypothetical computer science course, and offering feedback based on that analysis. Explore the potential benefits of implementing this approach in other courses.
[Output can be found here.](output_link)

15. **Strategies for classroom inclusivity**: Put yourself in the shoes of an accessibility expert and identify areas in a rubric and assessment that could be more inclusive. Create alternative assessments based on your findings, and consider how generative AI could support these efforts.
[Output can be found here.](output_link)

16. **Collaborative learning ideas**: Move beyond the typical “think, pair, and share” activities by offering alternative online and in-class learning activities that foster student engagement and encourage peer-to-peer interaction.
[Output can be found here.](output_link)

17. **Academic support**: Explore how generative AI can provide academic support to students. Develop a series of questions and answers that can assist a student in crafting an essay.
[Output can be found here.](output_link)

18. **Strategies for teaching staff**: Take on the role of a coordinator and provide new staff members with a set of teaching and learning strategies tailored for small classes. Offer a workbook that outlines important considerations and summarizes feedback from previous evaluations to enhance their teaching delivery.
[Output can be found here.](output_link)

19. **Proofreading and editing**: Review a piece of writing and correct any spelling, grammar, punctuation, and syntax errors. Provide feedback on five areas for improvement.
[Output can be found here.](output_link)

20. **Developing learning objectives**: Create a list of learning objectives and convert them into learning outcomes. Utilize Bloom’s taxonomy to develop higher-order learning outcomes.
[Output can be found here.](output_link)

21. **Understanding rubrics**: Break down the ratings and criteria of a rubric, provide ideas for improvement, and recommend steps to achieve the highest distinction in the assessment item. Encourage students to use AI to comprehend rubrics, especially for those who struggle with the language used.
[Output can be found here.](output_link)

22. **Supporting student inductions**: Devise strategies for students to collaborate with staff during inductions, reducing power dynamics. Create a team charter that outlines effective group work and allocation of tasks, ensuring that all students sign off on it.
[Output can be found here.](output_link)

23. **Creating study plans**: Imagine yourself as an undergraduate student seeking assistance in creating a week-by-week study plan based on assessments and learning objectives. Employ generative AI to guide you through the process.
[Output can be found here.](output_link)

These examples demonstrate just a fraction of the ways generative AI can support administrative tasks in higher education. By leveraging the power of these tools, universities can revolutionize their administrative processes and free up valuable time for staff and educators to focus on other critical aspects of their work. Generative AI is here to stay, and with each passing day, its potential continues to expand. Embrace this technology and unlock a world of possibilities in the realm of higher education.

### Editor Notes

As an AI Guru and expert in the field, I am thrilled to see universities and higher education professionals taking advantage of generative AI tools like ChatGPT. The applications showcased in this article highlight the tremendous benefits of incorporating AI into administrative tasks, enabling educators to streamline their work and devote more time to nurturing students’ growth and success.

It’s essential for universities and educators to embrace the opportunities presented by AI technology and leverage it to enhance the learning experience. By encouraging collaboration, inclusivity, and innovation, we can truly revolutionize higher education.

For more information on the latest developments in AI and its impact across various industries, be sure to visit [GPT News Room](https://gptnewsroom.com)!

*This article was written using generative AI technology and optimized for SEO to provide valuable insights on the applications of generative AI in higher education.*

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